OptiWork.ai logo – practical AI solutions for business growth

Privacy Policy

Effective Date: April 3, 2025
Business Name: OptiWork.ai
Website: https://optiwork.ai

1. Introduction

At OptiWork.ai, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you interact with our website and services. We are committed to maintaining the confidentiality and integrity of your personal data in accordance with industry standards and data protection laws.

2. Information We Collect

We collect the following types of information:

a. Information You Provide

  • Name, email, and company name when signing up for our resources or consultations.
  • Payment and billing details (if applicable).
  • Details provided through AI-powered or traditional lead capture forms.
  • Preferences submitted through downloadable resources or lead magnets.

b. Automatically Collected Data

  • IP address, browser type, and device information.
  • Usage data from AI-powered search, chatbot interactions, and page analytics.
  • Cookies and tracking technologies to improve user experience.

Some AI tools may temporarily store input data to improve service delivery. This data is anonymized and not used to retrain models unless explicitly stated or consented to.

3. How We Use Your Information

We use your information to:

  • Provide AI consulting, software tools, and training.
  • Improve website functionality and user experience.
  • Respond to inquiries and support requests.
  • Send relevant updates, offers, or newsletters (you can opt out anytime).
  • Analyze trends and usage to improve our services.

Information you provide may be processed by automated systems to deliver recommendations, generate content, or facilitate AI-driven workflows. While we use commercially reasonable efforts to ensure accuracy, we do not guarantee the outcome of such processing. You are responsible for verifying and reviewing all AI-generated outputs before relying on them.

4. Data Sharing & Third Parties

We do not sell or rent your personal data. However, we may share data with:

  • Trusted third-party providers (e.g., cloud hosting, analytics services) for performance, security, and support.
  • Legal authorities, if required by law.

All third-party services are vetted to ensure data protection compliance.

5. Data Storage & Security

We use secure cloud infrastructure to host and manage our website and services. All data is transmitted using SSL encryption, and we implement access controls, firewall protections, and regular system updates to maintain security and performance. Data is stored in protected environments and is regularly backed up to ensure reliability and recovery.

While we use secure cloud infrastructure and modern security practices, no method of transmission or storage is 100% secure. We encourage users to maintain backups and apply internal safeguards when using our tools.

6. Cookies & Tracking

We use cookies to personalize content, improve performance, and understand user behavior. You can control cookie settings in your browser or opt out of non-essential cookies when visiting the site.

7. Your Rights

You have the right to:

  • Access, update, or delete your data.
  • Withdraw consent at any time.
  • Request a copy of the information we hold about you.

To exercise your rights, please email us at privacy@optiwork.ai. We aim to respond to requests within 30 days.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any significant changes will be communicated via our website or email.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

OptiWork.ai
Email: privacy@optiwork.ai

11. GDPR & CCPA Compliance

If you are a resident of the European Union (EU) or California, you are entitled to certain rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), respectively.

Your Rights May Include:

  • The right to access the personal data we hold about you.
  • The right to request correction or deletion of your data.
  • The right to object to or restrict certain types of data processing.
  • The right to data portability.
  • The right to withdraw consent at any time (where applicable).
  • The right to opt-out of the sale of your personal data (CCPA-specific).

Some processing may involve automated tools that assist in generating business recommendations, analyzing behavior, or producing content. However, we do not use personal data to make decisions that produce legal or similarly significant effects without human involvement.

To exercise any of these rights, please contact us at privacy@optiwork.ai. We will respond to your request in accordance with applicable data protection laws.

We may ask you to verify your identity before acting on certain requests. We do not discriminate against users for exercising their privacy rights.

12. Use of AI and Automation

OptiWork.ai provides services and tools that leverage artificial intelligence (AI) and automation to generate outputs, process data, and perform tasks. While we strive to deliver accurate and relevant results, AI-driven content and outputs may contain errors, inaccuracies, or unintended results.

You are solely responsible for reviewing and verifying all outputs before acting on them, including but not limited to:

  • Automated email or message generation
  • AI-generated text, images, or social media posts
  • Automated updates or data handling across platforms

We are not responsible for any loss, damage, or liability resulting from reliance on AI-generated outputs. The use of AI and automation is at your own risk.