Terms of Service

Effective Date: April 3, 2025
Business Name: OptiWork.ai
Website: https://optiwork.ai


1. Acceptance of Terms

By accessing or using the services, website, or tools provided by OptiWork.ai (“we”, “our”, or “us”), you (“you” or “the user”) agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

Continued access and use of our services constitutes your acceptance of any updated Terms. These Terms supersede any prior agreements unless otherwise stated in writing.


2. Services Provided

OptiWork.ai offers a range of AI-related services, including but not limited to:

  • AI consulting and strategy development
  • AI automation implementation
  • Custom AI software development
  • AI tools and resources
  • AI training and workshops

Specific deliverables or service terms may be defined in individual client agreements or statements of work. OptiWork.ai does not guarantee outcomes or performance results from AI systems, recommendations, or integrations.


3. User Responsibilities

You agree to use our website and services only for lawful purposes and in accordance with these terms. You must not:

  • Attempt to gain unauthorized access to any part of our systems or services.
  • Reverse engineer, copy, or misuse any proprietary tools or software.
  • Use our tools in a way that violates applicable laws or third-party rights.
  • Impersonate any person or misrepresent your identity.

You agree to maintain appropriate backups, fail-safes, access controls, and oversight when using OptiWork.ai’s tools. You are responsible for ensuring the correct configuration and use of any automation or AI functionality within your own systems or infrastructure.

If you create an account or submit information, you are responsible for maintaining the confidentiality of your credentials and for all activities under your account.


4. Intellectual Property

All content on our website—including but not limited to text, visuals, software, and branding—is the property of OptiWork.ai or its licensors and is protected by applicable intellectual property laws.

Users are granted a limited, non-exclusive, non-transferable license to access and use the content and tools solely for internal business purposes. You may not use, reproduce, modify, or distribute any content without our prior written consent.


5. Payment Terms

Certain services or tools may be offered for a fee. All fees will be disclosed prior to purchase or engagement.

By submitting payment, you agree to:

  • Provide accurate and complete billing information.
  • Pay all charges incurred in connection with your use of our paid services.
  • Comply with any third-party payment processor terms.

Late or failed payments may result in suspension or termination of services. OptiWork.ai reserves the right to pursue collections where necessary. No refunds are guaranteed unless specifically stated.


6. Service Level Agreement (SLA)

The following applies only to paying or enterprise-level users of OptiWork.ai services:

OptiWork.ai strives to maintain at least 99.5% uptime for its hosted tools and platforms, excluding scheduled maintenance or factors outside of our control (e.g., force majeure events or third-party infrastructure failures).

Support & Response Times

  • Support Hours: Monday–Friday, 9am–5pm (US Eastern Time)
  • Initial Response Time: Within 1 business day
  • Resolution Times: Based on issue severity and complexity

This SLA does not constitute a warranty and does not entitle users to service credits or compensation unless specifically stated in a separate agreement.


7. Disclaimers & Limitation of Liability

Our services and tools are provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that our AI solutions or recommendations will be error-free, achieve specific results, or be suitable for your particular use case.

OptiWork.ai does not warrant the accuracy, appropriateness, or legality of content generated by its AI tools, including but not limited to AI-generated text, images, or automated social media posts. You acknowledge that AI-generated content may contain errors or unintended output, and you are solely responsible for reviewing, approving, and managing any content prior to publication or distribution. OptiWork.ai shall not be liable for any loss, damage, or reputational harm resulting from reliance on or public dissemination of AI-generated content. Use of our AI tools is at your own risk.

OptiWork.ai provides AI tools and automation services that may interact with your data, systems, or third-party platforms. While we aim to ensure the reliability and accuracy of our solutions, you acknowledge that automation can result in unintended consequences, including but not limited to data loss, incorrect updates, system outages, or publishing errors. You are solely responsible for configuring, testing, reviewing, and monitoring how these tools operate within your environment.

We do not assume responsibility for any direct or indirect damage, including business interruption, data loss, reputational harm, or financial loss arising from the use or misuse of our tools or services. OptiWork.ai disclaims all liability for actions taken automatically or semi-automatically by its tools unless governed by a separate written agreement with specific terms of indemnification.

To the fullest extent permitted by law, OptiWork.ai shall not be liable for any indirect, incidental, consequential, special, or punitive damages. In no event shall our total liability exceed the amount you paid to us in the three (3) months prior to the claim.


8. Third-Party Tools & Services

Our website and services may integrate with or link to third-party platforms, tools, or services. We are not responsible for the practices, content, or performance of third parties.

Use of any third-party service is subject to their own terms and privacy policies.


9. Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and without liability.

You may stop using our services at any time. Any rights or obligations that survive termination—such as outstanding payments, intellectual property protections, or confidentiality—will remain in effect.


10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law provisions.


11. Changes to Terms

We may update or revise these Terms of Service from time to time. Continued use of our services after changes take effect constitutes acceptance of the updated Terms.

We recommend reviewing this page periodically for updates.


12. Contact Information

For questions or concerns regarding these Terms, please contact us at:

OptiWork.ai
Email: support@optiwork.ai